Przeczytaj tekst. Wybierz odpowiedź A, B lub C, aby poprawnie uzupełnić luki 1–4.
Dear Sir/Madam,
I am writing about the hi-fi system which I bought from your online store. I (1) ____ it last Monday and you
promised I should have it two days later. However, it (2) ____ yesterday, which is almost a week late! Your
website says that in that case customers are offered a 20% (3) ____. Another problem is that one of the speakers
is faulty – it doesn’t work. I am going to (4) ____ it to your shop and I expect that you will send back a good one.
With kind regards,
Peter Whetstone
1 A ordered B demanded C wrapped
2 A delivered B was delivered C was delivering
3 A receipt B account C discount
4 A refund B return C exchange